[Home Address]

[Date]

[Publisher Shop Name/Address]

Subject- complaint about receiving the incorrect set of books

Respected Sir,

I ordered a book set on May 9, 2023, and had it sent to [Home Address]. To my disappointment, I was sent the incorrect book set instead of the package I had requested. I'm incredibly disappointed.

I would appreciate it if you could replace the incorrect book set with the one that was ordered in order to fix the issue. Please let me know very away what steps you plan to take.I hope to hear from you during the coming week. Copies of the transaction paperwork and the receipt are enclosed.

I eagerly await your response and a solution to my issue and will hold off on contacting a consumer protection organization or the Better Business Bureau until after the aforementioned period of time. Contact me at [Address] or [Phone No.] if you need to.

Copy of the transaction documents and the receipt are enclosed.

Thanking you,

[Your Name]